(United Arab Emirates)
Last updated: [13 February 2024]
Appetite Catering Services LLC (“we,” “our,” or “1762”) is dedicated to safeguarding the privacy of all visitors to our website, as well as those accessing our website and services through any mobile application (collectively referred to as the “Website”), or by visiting one of our restaurants. Please carefully review the following Privacy Statement (“Statement”), which outlines how we manage, utilise and safeguard your information related to our customers and visitors to our restaurants and Websites. It covers the types of personal information we collect, how we use it, and who we share it with.
By accessing and/or utilising services on this Website, you agree to and, where necessary, consent to the collection, usage, and transfer of your information as detailed in this Statement.
This Statement solely pertains to the Website and does not encompass the websites of any other companies or organisations (including restaurants) to which we provide links. It specifically addresses our responsibilities regarding applicable laws in the United Arab Emirates (“UAE”).
Information We Collect
We gather personal information when you visit our restaurants or use the 1762 Website. This personal information may include:
– Transaction details such as purchased products, prices, payment methods, and payment information.
– Personal information like your name, mailing address, email address, phone number, date of birth, and contact details, which you provide when registering on our Website, participating in 1762 contests, or engaging with us in other ways.
– Account information, including usernames, passwords, and identifiers for accessing our Website and obtaining 1762 products and services.
– Any other personal information you voluntarily provide while interacting with 1762.
You might share this information when:
– Making purchases at our restaurants.
– Registering on our Website.
– Requesting marketing or other communications.
– Using our in-store technologies, Wi-Fi networks, or kiosks.
– Participating in contests, competitions, prize draws, or sweepstakes.
– Providing feedback or using interactive features on our Website.
Information Collected Through Automated Means
We may also collect data from your computer or mobile device through automated technologies when you visit our restaurants, use our Website, or interact with in-restaurant technologies. This data may include:
– Your Internet Protocol (IP) address.
– Your device’s operating system, browser type, and settings.
– Unique device identifiers.
– Advertising identifiers.
– Referral sources.
– Activity on our Website, such as the pages you visit.
Third-party tools and plugins on our Website, like Facebook “Like” buttons, may also gather information on your interactions with these features. This information falls under the privacy policies of these providers.
1762 Website and in-restaurant technologies might collect precise location data using geolocation technologies like GPS, Wi-Fi, Bluetooth, or cell towers. You can usually disable this location data collection through device or browser settings, though some technologies may not work correctly without it. To request the deletion of identifiable location information, contact us at the provided email or postal address, but please note that legal requirements may mandate certain data retention.
We may merge personal information we collect with data from other sources, your past interactions with 1762, and automated data.
How We Use the Information We Collect
We store information you share with us by storing it on our servers.
We use the personal information we collect to:
– Fulfil your orders and process payments.
– Send you communications about 1762 products, services, and promotions (if you provide consent).
– Administer contests, competitions, prize draws, and other special events.
– Update you on your orders, purchases, or accounts.
– Share information with your contacts upon your request.
– Provide customer support and address your inquiries.
– Enable interactions on our blogs and social media.
– Customise your experience on our Website and in-restaurant technologies.
– Conduct data analytics, research, and trend analysis.
– Enhance our business operations, develop new products and services, and assess marketing efforts.
– Prevent and identify fraud and other criminal activities.
– Comply with applicable laws.
We also use automated information to personalise your experience, diagnose technical issues, administer our Website, target advertising, and analyse user behaviour.
We may use collected information for other purposes, providing specific notice when needed. You may be contacted by a text message, email or telephone.
How We Share the Personal Information We Collect
We do not sell your personal information. However, we may share it as follows:
– Within the 1762 Family, including Yolk Brands corporation, affiliates, subsidiaries, suppliers, vendors, and franchisees. These entities are bound by this Privacy Statement.
– With vendors providing services to 1762, such as order fulfilment, data processing, research, and analytics. They can only use your information to perform these services.
– In the event of a business sale or transfer, we may share collected information with the parties involved.
– To meet legal requirements, protect our Website, address legal claims, safeguard our rights and interests, and investigate fraud or policy violations.
Children’s Privacy Notice
Our Website is not intended for users under the age of 18. While we aim to prevent access by children, we cannot guarantee it.
Requests from Parents Regarding Children’s Privacy Practices
Parents can review and request deletion of personal information collected from their child. They can also refuse further collection or use of their child’s information if they previously gave consent. To do so, contact us at the provided address, telephone number, or email.
Who to Contact with Questions about Children’s Privacy
For inquiries about our children’s privacy practices, please reach out to us at the contact information provided.
If you’ve opted-in to marketing communications, you can opt-out by following the instructions in our messages. Note that you may still receive transactional communications from us even if you opt-out of marketing messages.
Access to and Correction and Deletion of Personal Information
To access, correct, or delete personal information we’ve collected from you, please contact us via the provided email or postal address. In certain cases, we may need you to verify your identity before fulfilling your request.
Links to Other Websites and Social Media
Our Website may link to third-party websites not operated by 1762. Please review their privacy policies and terms since we are not responsible for their practices. Any information you provide to these third parties is subject to their policies.
We have security measures in place to protect personal information, but no online system can guarantee 100% security.
Retention of Personal Information
We keep personal information as long as necessary for the purposes outlined in this Privacy Statement and in accordance with our records retention policies or legal requirements.
Changes to our Privacy Statement
We may update this Privacy Statement and will post the revised version here with an updated “Last Updated” Please check periodically for the most current version.
All queries and requests regarding our use of your personal information, shall be directed to firstname.lastname@example.org.